Pricing & Promotions
"What should I charge, and which promo actually pays?"
Price too high and volume drops; too low and margin disappears. Promotions add another layer: many campaigns move stock without adding profit.
We analyze your sales history to find the price the market bears for each product and season, and separate promotions that create profit from those that only create activity.
What we look at
- Price and margin by product and season
- Discount depth vs sales lift
- Promotion cost vs incremental profit
- Costing at scale for growing menus
Example work
Customer Retention & Value
"Who are my best customers, and why do regulars leave?"
In most businesses a small group of repeat customers carries the revenue. Losing one of them quietly costs far more than a slow sales day.
We identify your high-value customers, estimate what each is worth over time, and flag the ones showing signs of leaving, early enough to win them back.
What we look at
- Repeat purchase and visit patterns
- Customer lifetime value estimates
- Churn signals and at-risk lists
- Membership program value
Example work
Demand & Inventory Planning
"How much should I stock, and when?"
Stockouts lose sales you never see; overstock locks up cash and expires on the shelf. Both come from ordering on gut feel.
We turn your sales history into demand forecasts and reorder points, so ordering becomes a rhythm you can plan around, including holiday peaks.
What we look at
- Demand forecasts by product
- Reorder points and quantities
- Seasonal and holiday peak planning
- Warehouse and stock movement
Example work
Marketing ROI
"Which campaigns make money, and which burn it?"
Ad platforms report clicks and reach. Your bank account reports something different. The gap between the two is where budgets quietly burn.
We connect campaign spend to actual sales, so you know the true return of each channel and campaign, and where the next ringgit should go.
What we look at
- Campaign spend vs incremental sales
- Channel comparison and budget split
- Voucher and discount incrementality
- Ratings and reviews vs revenue
Example work
Sales & Profit Performance
"Which products and outlets actually make my money?"
Total sales can look healthy while individual products, outlets, or days quietly lose money underneath.
We break performance down to the level where decisions live: by product, outlet, day, and channel, so you know what to grow, fix, or drop.
What we look at
- Profit drivers by product and outlet
- Day-of-week and time patterns
- Sales leaks and quiet losses
- P&L analysis in plain language